Frequently Asked Questions

  • I work with several insurance plans through Headway, a secure platform that manages insurance billing and scheduling.

    When you click the Book Appointment button, you will be able to check your insurance eligibility and view available appointment times.

    If your insurance is accepted, Headway will verify your benefits before your first appointment.

  • Insurance coverage is handled through Headway. The easiest way to confirm whether your insurance is accepted is to click the Book Appointment button and enter your insurance information.

    If you plan is accepted, you will be able to schedule directly through the secure portal.

    Common plans supported through Headway may include:

    • Aetna

    • Cigna

    • Blue Cross Blue Shield

    • United Healthcare

    Coverage varies by location and individual plan.

  • Yes. If you prefer not to use insurance, you may choose to pay privately for sessions.

    Private pay options will be available when scheduling through the secure Headway appointment portal.

  • Some clients choose to use out-of-network benefits if their insurance plan is not accepted.

    If you plan to use out-of-network benefits, you may request documentation from the scheduling platform to submit to your insurance company for possible reimbursement.

    You may wish to contact your insurance provider to ask about your out-of-network mental health benefits.

  • Yes. This practice focuses on supporting family caregivers experiencing stress and emotional exhaustion.

  • Yes. All sessions are conducted through secure telehealth clients located in Georgia.

  • Sessions typically last 60 minutes.

  • Appointments are often available in 2 days through the Headway online scheduling system.